Aer Lingus had a hard time engaging their passengers in their loyalty programme. Therefore Independent News & Media created an easy to read infographic presenting statistics for the Irish people’s flights per year. The article exceeded its KPI by 300%.
Publisher/Agency: Independent News & Media
Campaign: Aer Lingus Aer Club – Irish people travel more than they think
Brand: Aer Lingus
Aer Lingus’ new loyalty programme had endured a difficult start to life with technical issues creating a lot of negative press and bad reaction on social media.
To present Aer Lingus’ own passenger information in an engaging way to promote their loyalty programme. Aer Lingus’ new loyalty programme had endured a difficult start to life with technical issues creating a lot of negative press and bad reaction on social media.
10,000 views for the native article.
Everyone who flies regularly.
The single biggest barrier to people signing up for a flights rewards programme was the perception that it was only for Business Class traveller and very frequent flyers.
Aer Lingus approached Independent News & Media with the idea to do native content but unsure of how to go about it.
The standout statistic from their market research showed that the single biggest barrier to people signing up for a flights rewards programme was the perception that it was only for Business Class traveller and very frequent flyers.
However, to qualify for the Aer Club programme, you only need to take 4.5 flights per year on average. As Ireland is an island nation that’s only very slightly above the average. It was clear that the native campaign needed to convey to the Irish reader that they fly enough to qualify for the Aer Club programme.
Through experience, Independent News & Media knows that Independent.ie’s readers enjoy reading about what it means to be Irish. Articles that explore Irish habits and customs perform very highly on their site. As the biggest national news publisher, their site is a trusted resource for information considered of national importance.
The process required more input from the brand than would usually be required for a digital display campaign.
The idea was to present the statistics for Irish people’s flights per year in an infographic. At Independent News & Media’s request, Aer Lingus was able to supply them with their data about where Irish people fly to and how often.
The idea was then to present this information to the Irish traveller in a very easy to read way. Independent News & Media sifted through thousands of data points and a large data pool to isolate the relevant data and then created a very easy to read infographic.
The process required more input from the brand than would usually be required for a digital display campaign. However, the results and the overall effect of the native campaign proved that better quality work is worth a higher level of collaboration.
Independent.ie / Sunday World
Content distribution and promotion efforts
- Social channels – Facebook and Twitter
- All the native articles were supported by Facebook Posts and tweets.
- There was no paid social on this campaign.
Size of team involved
30,000 views with a dwell time of 2:49 seconds
- The article was part of a wider campaign with four native articles in total.
- This part of the campaign alone exceeded its KPI by 300%
- 30,000 views with a dwell time of 2:49 seconds.
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